![]() ![]() Summarize your return policy here and link out to your full return policy page if you have one. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here. Some carriers have limitations around shipping to P.O. If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you. Please allow 48 hours for the tracking information to become available. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Nexgen Games is not responsible for these charges if they are applied and are your responsibility as the customer. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Shipping time frames are calculated at checkout. We offer UPS, USPS & DHL services for all international orders. Shipping charges for your order will be calculated and displayed at checkout. We provide international shipping to most of the world! Please have your order confirmation email with you when you come. Our in-store pickup hours are on, on & on. We will send you an email when your order is ready along with instructions. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 24 (Unless Preorder). You can skip the shipping fees with free local pickup at Nexgen Games, located at 2475 Black Rock Turnpike, Fairfield Connecticut 06825. Any rerouting or other fees are responsibility of the buyer.įor calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.įor free shipping: We offer FREE shipping (via standard USPS/UPS) on orders over $200. Please confirm your shipping address is correct, you can type your address into google maps for an exact postal service format. If you need to split your order into 2 shipments, you can contact us at to request a second shipping label. Please check out pre-order and in-stock items in separate carts, unless you would like them all shipped together. Preorder items are generally shipped 1-3 days prior to the official release date, to ensure a timely delivery.Īny order containing both pre-order and in-stock items in the same cart will be shipped upon the arrival of the latest release ordered. You will receive another notification when your order has shipped. Generally, orders placed before 1 PM EST are shipped same or next business day. ![]() Continued abuse of our services will cause your IP address to be blocked indefinitely.All in stock orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. Please fill out the CAPTCHA below and then click the button to indicate that you agree to these terms. If you wish to be unblocked, you must agree that you will take immediate steps to rectify this issue. ![]() If you do not understand what is causing this behavior, please contact us here. If you promise to stop (by clicking the Agree button below), we'll unblock your connection for now, but we will immediately re-block it if we detect additional bad behavior. Overusing our search engine with a very large number of searches in a very short amount of time.Using a badly configured (or badly written) browser add-on for blocking content.Running a "scraper" or "downloader" program that either does not identify itself or uses fake headers to elude detection.Using a script or add-on that scans GameFAQs for box and screen images (such as an emulator front-end), while overloading our search engine.There is no official GameFAQs app, and we do not support nor have any contact with the makers of these unofficial apps. Continued use of these apps may cause your IP to be blocked indefinitely. This triggers our anti-spambot measures, which are designed to stop automated systems from flooding the site with traffic. Some unofficial phone apps appear to be using GameFAQs as a back-end, but they do not behave like a real web browser does.Using GameFAQs regularly with these browsers can cause temporary and even permanent IP blocks due to these additional requests. If you are using the Brave browser, or have installed the Ghostery add-on, these programs send extra traffic to our servers for every page on the site that you browse, then send that data back to a third party, essentially spying on your browsing habits.We strongly recommend you stop using this browser until this problem is corrected. The latest version of the Opera browser sends multiple invalid requests to our servers for every page you visit.The most common causes of this issue are: Your IP address has been temporarily blocked due to a large number of HTTP requests.
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